Important: By using Mystikó, you agree to these terms and accept full responsibility for all content you upload or share through our service.
Legal Entity: Mystikó is operated by SurfCoders LLC, a Texas Limited Liability Company. These terms constitute a legal agreement between you and SurfCoders LLC.
1. Acceptance of Terms
By accessing or using Mystikó, you agree to be bound by these Terms of Service and our Acceptable Use Policy. If you do not agree to all the terms, please do not use this service. You must be at least 18 years old to use this service. These terms constitute a binding legal agreement between you and SurfCoders LLC.
2. Description of Service
Mystikó, operated by SurfCoders LLC, provides a platform for secure, temporary sharing of secrets and files with end-to-end encryption. Our service allows users to set expiration parameters and view limits for shared content. We offer both free and premium subscription tiers with different feature sets and usage limits. SurfCoders LLC reserves the right to modify, suspend, or discontinue the service at any time.
3. Privacy and Data Security
We encrypt all secrets and files client-side before they reach our servers. We cannot access the contents of your encrypted data under normal circumstances. However, we may be required to cooperate with law enforcement and legal authorities when presented with valid legal requests. For more information, please review our Privacy Policy.
4. Email Communications
By creating an account, you agree to receive:
- Transactional Emails: Account verification, password resets, security alerts, and payment receipts - these are essential and cannot be disabled
- Service Notifications: Subscription renewal reminders, trial status updates, and account maintenance alerts - these can be managed through your Email Preferences
Managing Email Preferences:
- You can control optional email notifications at any time through your Email Preferences page
- One-click unsubscribe links are provided in all marketing and reminder emails
- Transactional emails related to account security and payments cannot be disabled to protect your account
Email Address Requirements:
- You must provide a valid email address for account registration
- You are responsible for keeping your email address current and accessible
- We may suspend or terminate accounts with invalid or inaccessible email addresses
5. Prohibited Content and Activities
You are strictly prohibited from using Mystikó to store, share, or transmit:
- Illegal Content: Any content that violates local, state, national, or international laws
- Child Exploitation Material: Any content involving minors in sexual or exploitative contexts
- Terrorism/Violence: Content promoting terrorism, violence, or harm to individuals or groups
- Harassment/Threats: Content intended to harass, threaten, or intimidate others
- Hate Speech: Content promoting hatred based on race, religion, gender, sexual orientation, or other protected characteristics
- Malicious Software: Viruses, malware, ransomware, or any harmful code
- Intellectual Property Violations: Copyrighted material, trade secrets, or proprietary information without authorization
- Fraud/Scams: Content intended to defraud or scam others
- Personal Information: Others' private information without consent (doxxing)
- Drug/Weapons Trafficking: Content facilitating illegal sale of drugs, weapons, or other contraband
5. User Responsibilities
You are fully responsible for:
- All content you upload, share, or transmit through our service
- Ensuring you have the right to share any content you upload
- Complying with all applicable laws in your jurisdiction
- Protecting your encryption keys and access credentials
- Reporting any suspicious or illegal activity you encounter
- Managing your account settings, including session timeouts and security preferences
- Maintaining current payment information for premium subscriptions
6. Enforcement and Penalties
Violations of these terms may result in:
- Immediate termination of access to the service
- Removal of content (where technically possible)
- Reporting to appropriate law enforcement agencies
- Cooperation with legal investigations
- IP address blocking
- Suspension or cancellation of premium subscriptions without refund
We reserve the right to investigate suspicious activity and cooperate fully with law enforcement agencies.
7. Reporting Abuse
If you encounter illegal or inappropriate content, please report it immediately:
- Email: [email protected]
- Include the secret URL and description of the violation
- For urgent matters involving illegal content, contact local law enforcement
We will investigate all reports promptly and take appropriate action.
8. Service Plans and Limitations
8.1 Free Account Limitations
Free accounts are subject to the following limitations:
- File size limits as configured by system administrators
- Limited view counts per secret (typically 2 views)
- Single file attachment per secret
- Basic expiration options
- Rate limiting to prevent abuse
- No password protection
- No IP restrictions
8.2 Premium Account Features
Premium subscribers receive enhanced capabilities including:
- Larger file size limits
- Multiple view counts per secret
- Multiple file attachments per secret
- Password protection for secrets
- IP restriction controls
- Extended expiration options
- Priority customer support
- Advanced security features
8.3 Usage Limits
All accounts are subject to reasonable usage limits to ensure service availability and prevent abuse. Specific limits may vary based on system configuration and subscription tier.
9. Subscription and Billing Terms
9.1 Premium Subscriptions
Premium subscriptions are offered on a monthly or yearly basis. Subscription fees are charged in advance and are non-refundable except as required by law or as specified in our refund policy.
9.2 Free Trials
We may offer free trial periods for premium features. Trial periods are limited to one per user and may require payment method verification. Trials automatically convert to paid subscriptions unless cancelled before the trial period ends.
9.3 Payment Processing
Payments are processed securely through Stripe, Inc. By subscribing, you agree to Stripe's terms of service and privacy policy. We do not store your payment information on our servers.
9.4 Automatic Renewal
Subscriptions automatically renew at the end of each billing period unless cancelled. You will be charged the then-current subscription fee. You may cancel your subscription at any time through your account dashboard.
9.5 Refunds and Cancellations
You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. We do not provide refunds for partial billing periods except as required by law.
9.6 Price Changes
We reserve the right to change subscription prices with at least 30 days' notice. Price changes will not affect your current billing period but will apply to subsequent renewals.
10. Account Management and Data Retention
10.1 Account Termination
You may delete your account at any time through your account settings. Account deletion is permanent and cannot be undone. Upon account deletion, all associated data will be permanently removed according to our data retention policies.
10.2 Data Export
You may request an export of your account data by contacting our support team. We will provide your data in a standard format within a reasonable timeframe.
10.3 Inactive Accounts
Accounts that remain inactive for extended periods may be subject to deletion with appropriate notice. Premium subscriptions will be cancelled before account deletion.
11. Legal Compliance
We comply with:
- Digital Millennium Copyright Act (DMCA)
- Law enforcement requests with proper legal authority
- Court orders and subpoenas
- International cooperation agreements
- Payment Card Industry (PCI) compliance standards
- Applicable privacy and data protection laws
While we use end-to-end encryption, we may be legally obligated to preserve metadata and cooperate with investigations.
12. Disclaimer of Warranties
The service is provided "as is" without warranties of any kind. We do not guarantee the security, availability, or reliability of the service. You use the service at your own risk. We do not warrant that the service will be uninterrupted, error-free, or free from harmful components.
13. Limitation of Liability
We are not liable for any damages arising from your use of the service, including but not limited to data loss, security breaches, or misuse by other users. Our liability is limited to the maximum extent permitted by law. In no event shall our total liability exceed the amount paid by you for the service in the 12 months preceding the claim.
14. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or legal action arising from your use of the service or violation of these terms.
15. Termination
SurfCoders LLC reserves the right to terminate your access to Mystikó immediately for violation of these terms or for any other reason at our discretion, with or without notice. Upon termination, all rights and licenses granted to you will cease immediately.
16. Changes to Terms
SurfCoders LLC may modify these terms at any time. Material changes will be posted on our website and, for registered users, communicated via email. Continued use of Mystikó after changes constitutes acceptance of the modified terms.
17. Governing Law and Dispute Resolution
These terms are governed by the laws of Texas, United States. Any disputes will be resolved in the courts of Texas. This agreement is between you and SurfCoders LLC. You agree to resolve any disputes through binding arbitration in accordance with the rules of the American Arbitration Association.
18. Contact Information
Business Entity: SurfCoders LLC
For general questions: Contact Us
For customer support: [email protected]
For billing inquiries: [email protected]
For abuse reports: [email protected]
For legal matters: [email protected]
For security concerns: [email protected]
Warning: Misuse of this service for illegal activities will be reported to law enforcement. All activity may be logged and monitored for compliance purposes.
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